Customer Service

We ship via U.S.P.S First Class (2-5 days) and Media Mail (2-9 days) unless otherwise requested. You will receive a PayPal tracking number by email once your item has shipped. We use PayPal Credit Card processing for phone orders. Charges will read "Gospel Projects, Inc." which is our main company title.

Please email us or add a note to your order at checkout if you require special mailing or if you would like to insure your package. You will receive a PayPal invoice for the difference.

Orders ship Mon-Fri, during office hours only. (We follow Postal Holiday closures.)

$ Amount of Your Order	Postage
Up to $15 First Class	$3.50
Up to $15 Media Mail	up to $4.00
$15+	FREE

Bookstores	Please contact us for actual shipping/handling. Payment can be made up front or choose to receive an invoice.
USPS Priority Mail	Please email us or add a note to your order at checkout if you require Priority Mail or to insure your package. You will receive a PayPal invoice for the difference unless otherwise noted.

Orders for SPECIAL mailing requests such as Priority, Express, Overnight, Foreign will be charged actual cost. Payment must be in U.S. currency.

TERMS AND CONDITIONS

Returns
If you are unsatisfied with your purchase for any reason, please contact us and return the item(s) within 10 business days of receipt. To be eligible for a refund, your item must be unused and in the same condition that you received it. Damaged or defective goods will NOT be eligible for a refund.

Refunds (if applicable)
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, then the refund will be processed, and a credit automatically applied to the original method of payment.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
If you would like to exchange your purchase for another item of equal value, send an email to auntcarolyn@childrensbibleclub.com and your item to: 6331 Chestnut Street Milton, Florida US 32570.

Shipping
To return your product, mail to: 6331 Chestnut Street Milton Florida US 32570
Customer is responsible for shipping costs for returning item(s).
Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

We do our best to package your order with care. Please call us or leave a note at checkout to have your package insured if you have any delivery concerns.

The Children's Bible Club & Bookstore