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Customer Service

We ship via U.S.P.S First Class (2-5 days) and Media Mail (2-9 days) unless otherwise requested. You will receive a PayPal tracking number by email once your item has shipped. 

Please email us or add a note to your order at checkout if you require special mailing or if you would like to insure your package. You will receive a PayPal invoice for the difference.

Orders ship Mon-Fri, during office hours only.

$ Amount of Your Order Postage
Up to $15 First Class $3.00
Up to $15 Standard $4.00
$15+ FREE
Bookstores Please contact us for actual shipping/handling


Orders for SPECIAL mailing requests such as Priority, Express, Overnight, Foreign will be charged actual cost. Payment must be in U.S. currency.


If you are unsatisfied with your purchase for any reason, please contact us and return the item(s) within 10 business days of receipt. To be eligible for a refund, your item must be unused and in the same condition that you received it. Damaged or defective goods will NOT be eligible for a refund.

Refunds (if applicable)
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, then the refund will be processed, and a credit automatically applied to the original method of payment.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
If you would like to exchange your purchase for another item of equal value, send an email to and your item to: 6331 Chestnut Street Milton, Florida US 32570.

To return your product, mail to: 6331 Chestnut Street Milton Florida US 32570
Customer is responsible for shipping costs for returning item(s).
Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

We do our best to package your order with care. Please call us or leave a note at checkout to have your package insured if you have any delivery concerns.

The Children's Bible Club & Bookstore